Release Notes: OTRS 4 beta2

September 2014

September 23, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the second beta release of OTRS 4. Release Details Release name: OTRS 4 beta2 Release type: beta Release date: September 23, 2014 What’s New in OTRS 4 beta WHAT’S NEW

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Release Notes: OTRS::ITSM Module 4 beta2

September 2014

September 23, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the second beta release of the OTRS::ITSM Module 4. Release Details Release name: OTRS::ITSM Module 4 beta2 Required OTRS release: OTRS 4 beta2 or higher Release date: September 23,

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Release Notes: iPhoneHandle 4 beta1

September 2014

September 23, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the first beta version of iPhoneHandle 4. Release Details Release name: iPhoneHandle 4 beta1 Required OTRS release: OTRS Help Desk 4 beta2 or higher Release date:

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Release Notes: iPhoneHandle 1.3.2

September 2014

September 23, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the iPhoneHandle 1.3.2. Release Details Release name: iPhoneHandle 1.3.2 Required OTRS release: OTRS Help Desk 3.3.1 or higher Release date: September 23, 2014 Release type:

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Release Notes: FAQ 4 beta1

September 2014

September 23, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release of the module FAQ 4. Release Details Release name: FAQ 4 beta1 Required OTRS release: OTRS Help Desk 4 beta2 or higher Release date: September

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Release Notes: FAQ 2.3.3

September 2014

September 23, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release 2.3.3 of the FAQ module. Release Details Release name: FAQ 2.3.3 Required OTRS release: OTRS Help Desk 3.3.6 or higher Release date: September 23, 2014 Release

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Release Notes: OTRS 4 beta1

September 2014

September 09, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the first beta release of OTRS 4. Release Details Release name: OTRS 4 beta1 Release type: beta Release date: September 09, 2014 What’s New 1. PRODUCTIVITY A new cleaner flat

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Release Notes: OTRS::ITSM Module 4 beta1

September 2014

September 09, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release of the OTRS ITSM Module 4. Release Details Release name: OTRS::ITSM Module 4 beta1 Required OTRS release: OTRS 4 beta1 or higher Release date: September

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Release Notes: OTRS Help Desk 3.3.9

September 2014

September 09, 2014 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release OTRS Help Desk 3.3.9 Sunrise Beach Ko Lipe. Release Details Release name: OTRS Help Desk 3.3.9 Release type: stable Release date: September 09, 2014 What’s New Updated

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Release Notes: OTRS::ITSM 3.3.9

September 2014

September 09, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release OTRS::ITSM 3.3.9 Sunrise Beach Ko Lipe. Release Details Release name: OTRS::ITSM 3.3.9 Required OTRS release: OTRS Help Desk 3.3.9 or higher Release date: September 09, 2014

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