Release Notes: OTRS 3.3.14

May 2015

May 26, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of OTRS 3.3.14. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release name: OTRS 3.3.14 Release date:

Read More

Release Notes: OTRS::ITSM Module 3.3.14

May 2015

May 26, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the OTRS::ITSM Module 3.3.14 Sunrise Beach Ko Lipe. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release

Read More

Release Notes: OTRS Business Solution 4 Patch Level 5

May 2015

May 18, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fifth patch level release of its OTRS Business Solution™ 4. Release Details Release name: OTRS Business Solution™ 4 Patch Level 5 Release date: May 18, 2015 Release type: patch

Read More

Release Notes: OTRS 4 Patch Level 8

May 2015

May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eigth patch level release of OTRS 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release name: OTRS

Read More

Release Notes: OTRS::ITSM Module 4 Patch Level 8

May 2015

   May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the eigth patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.  

Read More

Release Notes: OTRS Appliance 4 Patch Level 8

May 2015

May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eigth patch level release of the OTRS Appliance 4. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release

Read More

Release Notes: OTRS FAQ 4 Patch Level 2

May 2015

May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 4 Patch Level 2 Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release

Read More

Release Notes: OTRS 3.3.13

May 2015

May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of OTRS 3.3.13. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release Details Release name: OTRS 3.3.13 Release date:

Read More

Release Notes: OTRS::ITSM Module 3.3.13

May 2015

May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the OTRS::ITSM Module 3.3.13 Sunrise Beach Ko Lipe. Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4. Release

Read More

Release Notes: OTRS Business Solution 4 Patch Level 4

May 2015

May 11, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fourth patch level release of its OTRS Business Solution™ 4. Release Details Release name: OTRS Business Solution™ 4 Patch Level 4 Release date: May 11, 2015 Release type: patch

Read More