Release Notes: OTRS Survey 5

October 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of OTRS Survey 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.     Release

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Release Notes: OTRS TimeAccounting 5

October 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the OTRS TimeAccounting module 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.  

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Release Notes: OTRS SystemMonitoring 5

October 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release of the SystemMonitoring module 5 for OTRS 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.

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Release Notes: OTRS Clone DB 5

October 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release of the OTRS Clone DB 5 for OTRS 5. This script clones an OTRS database into an empty target database, even on another database platform. It

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Release Notes: OTRS MasterSlave 5

October 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the OTRSMasterSlave module 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.    

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Release Notes: OTRS 5

October 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release of OTRS 5.     Release Details Release name: OTRS 5 Release type: stable Release date: October 20, 2015   Please note, that from now on

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Release Notes: OTRS::ITSM Module 5

October 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS FAQ 5

October 2015

   October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the module OTRS FAQ 5.   Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.

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Release Notes: OTRS::ITSM Module 5 RC1

October 2015

   October 13, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release candidate of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.    

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Release Notes: OTRS 5 RC1

October 2015

   October 13, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release candidate of OTRS 5.     Release Details Release name: OTRS 5 RC1 Release type: release candidate Release date: October 13, 2015   Please note, that from

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