Release Notes: OTRS Business Solution 5 Patch Level 3

December 2015

   December 23, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the third patch level release of its OTRS Business Solution™ 5.   Release Details Release name: OTRS Business Solution™ 5 Patch Level 3 Release date: December 12, 2015 Release

Read More

Release Notes: OTRS::ITSM Module 5 Patch Level 5

December 2015

   December 15, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 5th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5.  

Read More

Release Notes: OTRS 5 Patch Level 5

December 2015

   December 15, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 5th patch level release of OTRS 5.     Release Details Release name: OTRS 5 Patch Level 5 Release date: December 15, 2015 Release type: patch level  

Read More

Release Notes: OTRS FAQ 4 Patch Level 3

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 4 Patch Level 3 Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.

Read More

Release Notes: OTRS FAQ 5 Patch Level 2

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 2. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

Read More

Release Notes: FAQ 2.3.4

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release 2.3.4 of the FAQ module.     Release Details Release name: FAQ 2.3.4 Required OTRS release: OTRS Help Desk 3.3.6 or higher Release date: December

Read More

Release Notes: OTRS SystemMonitoring 4 Patch Level 2

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the stable release of the SystemMonitoring module 4 patch level 2 (for OTRS 4). Please note, that from now on we will only officially support OTRS 3.3, OTRS 4

Read More

Release Notes: OTRS 5 Patch Level 4

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 4th patch level release of OTRS 5.     Release Details Release name: OTRS 5 Patch Level 4 Release date: December 1, 2015 Release type: patch level  

Read More

Release Notes: OTRS::ITSM Module 5 Patch Level 4

December 2015

   December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 4th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

Read More