Release Notes: OTRS 5 Patch Level 8

March 2016

March 15, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 8th patch level release of OTRS 5. Release Details Release name: OTRS 5 Patch Level 8 Release date: March 15, 2016 Release type: patch level   Please note, that

Read More

Release Notes: OTRS::ITSM Module 5 Patch Level 8

March 2016

  March 15, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 8th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

Read More

Release Notes: OTRS Business Solution 5 Patch Level 6

March 2016

  March 10, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the sixth patch level release of its OTRS Business Solution™ 5.   Release Details Release name: OTRS Business Solution™ 5 Patch Level 6 Release date: March 10, 2016 Release

Read More