Meet OTRS in Bangkok – Event “OTRS Simple Service Management Delivery”

April 2016

  Meet OTRS in Bangkok – exclusive OTRS Business Solution™ 5 presentation and walk-through in cooperation with Pro-Line Come to the Chao Phya Park Hotel on 28 April 2016 to meet OTRS and see how you can benefit from using our software and services! This year OTRS Group teams up with Pro-Line to host an exclusive event on

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Release Notes: OTRS::ITSM Module 5 Patch Level 10

April 2016

  April 12, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 10th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Meet OTRS in Kuala Lumpur – Event “The Ultimate Service Management Delivery and Approach”

April 2016

  Meet OTRS in Kuala Lumpur – exclusive OTRS Business Solution™ 5 presentation and walk-through in cooperation with INFOWATCH Come to the St Giles The Gardens – Grand Hotel on 21 April 2016 and see how you can benefit from using OTRS! This year OTRS Group teams up to host an event of pure class. During the morning, you

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Release Notes: OTRS 5 Patch Level 9

April 2016

April 05, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 9th patch level release of OTRS 5. Release Details Release name: OTRS 5 Patch Level 9 Release date: April 05, 2016 Release type: patch level   Please note, that

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Release Notes: OTRS::ITSM Module 5 Patch Level 9

April 2016

  April 05, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 9th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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