Release Notes: OTRS Business Solution 5 Patch Level 12

September 2016

  September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the twelfth patch level release of its OTRS Business Solution™ 5.   Release Details Release name: OTRS Business Solution™ 5 Patch Level 12 Release date: September 20, 2016 Release

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Release Notes: OTRS 5 Patch Level 13

September 2016

September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 13th patch level release of OTRS 5. Release Details Release name: OTRS 5 Patch Level 13 Release date: September 20, 2016 Release type: patch level   Please note, that

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Release Notes: OTRS::ITSM Module 5 Patch Level 13

September 2016

  September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 13th patch level release of the OTRS::ITSM Module 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS Survey 5 Patch Level 2

September 2016

   September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the second patch level release of OTRS Survey 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS TimeAccounting 5 Patch Level 4

September 2016

  September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software,today announces the fourth patch level release of the module OTRS TimeAccounting 5. Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following versions.  

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Release Notes: OTRS MasterSlave 5 Patch Level 3

September 2016

   September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the third patch level release of the OTRS MasterSlave module 5.   Please note, that from now on we will only officially support OTRS 4, OTRS 5 and

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Release Notes: OTRS FAQ 5 Patch Level 6

September 2016

  September 20, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 6. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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