Release Notes: OTRS 6 Patch Level 22

August 2019

  August 30, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the first release of the OTRS 6 Patch Level 22.     Release Details Release name: OTRS 6 Patch Level 22 Release date: August 30, 2019 Release type: patch

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Release Notes: OTRS 6 Patch Level 21

August 2019

  August 23, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the first release of the OTRS 6 Patch Level 21.     Release Details Release name: OTRS 6 Patch Level 21 Release date: August 23, 2019 Release type: patch

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Release Notes: OTRS::ITSM Module 6 Patch Level 21

August 2019

  August 23, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS::ITSM Module 6 Patch Level 21. Please note that from now on we will only officially support OTRS 6 and following versions for

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Release Notes: OTRS FAQ 6 Patch Level 21

August 2019

August 23, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 21. Please note that from now on we will only officially support OTRS 6 and following versions for regular

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Release Notes: OTRS MasterSlave 6 Patch Level 17

August 2019

August 23, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 6 Patch Level 17. Please note that from now on we will only officially support OTRS 6 and following versions for

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