Release Notes: OTRS FAQ 6 Patch Level 17

März 2019

March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 17. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and

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Release Notes: OTRS MasterSlave 6 Patch Level 13

März 2019

March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 6 Patch Level 13. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following

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Release Notes: OTRS Survey 6 Patch Level 11

März 2019

  March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 11th patch level release of OTRS Survey 6. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following

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Release Notes: OTRS TimeAccounting 6 Patch Level 11

März 2019

March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 11th patch level release of the module OTRS TimeAccounting 6. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.

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Release Notes: OTRS Survey 5 Patch Level 12

März 2019

March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 12th patch level release of OTRS Survey 5. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following versions.

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Release Notes: OTRS FAQ 5 Patch Level 21

März 2019

    March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 21. Please note, that from now on we will only officially support versions OTRS 5 and OTRS

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Release Notes: OTRS TimeAccounting 5 Patch Level 16

März 2019

March 8, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 16th patch level release of the module OTRS TimeAccounting 5. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.

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Release Notes: OTRS Appointment Calendar 5 Patch Level 12

März 2019

March 8, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS Appointment Calendar 5 Patch Level 12. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following

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Security Advisory 2019-01: Security Update for OTRS Framework

Januar 2019

  January 18, 2018 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2020-11-16] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

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Release Notes: OTRS 6 Patch Level 16

Januar 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 16th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 16 Release date: January 18, 2019 Release type: patch level Security

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