Release Notes: OTRS Appointment Calendar 5 Patch Level 12

March 2019

March 8, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS Appointment Calendar 5 Patch Level 12. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following

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Security Advisory 2019-01: Security Update for OTRS Framework

January 2019

  January 18, 2018 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2020-11-16] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

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Release Notes: OTRS 6 Patch Level 16

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 16th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 16 Release date: January 18, 2019 Release type: patch level Security

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Release Notes: OTRS 5s Patch Level 34

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 34th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 34 Release date: January 18, 2019 Release type: patch level Security Issues Advisory 19-01

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Release Notes: OTRS::ITSM Module 6 Patch Level 16

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS::ITSM Module 6 Patch Level 16. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6

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Release Notes: OTRS::ITSM Module 5s Patch Level 34

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 33th patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and

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Release Notes: OTRS FAQ 6 Patch Level 16

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 16. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and

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Release Notes: OTRS FAQ 5 Patch Level 20

January 2019

    January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 20. Please note, that from now on we will only officially support versions OTRS 5 and OTRS

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Release Notes: OTRS Survey 6 Patch Level 10

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 10th patch level release of OTRS Survey 6. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following

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Release Notes: OTRS Survey 5 Patch Level 11

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 11th patch level release of OTRS Survey 5. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following versions.

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