Release Notes: OTRS Clone DB 6 Patch Level 6

July 2019

  July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 6th patch level release of the OTRS Clone DB 6 for OTRS 6. This script clones an OTRS database into an empty target database, even on another database

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Release Notes: OTRS Clone DB 5 Patch Level 9

July 2019

  July 12, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the nineth patch level release of the OTRS Clone DB 5 for OTRS 5. This script clones an OTRS database into an empty target database, even on another database

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Release Notes: OTRS FAQ 6 Patch Level 20

July 2019

July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 20. Please note that from now on we will only officially support OTRS 6 and following versions for regular

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Release Notes: OTRS FAQ 5 Patch Level 23

July 2019

    July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 23. Please note that from now on we will only officially support OTRS 6 and following versions

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Release Notes: OTRS 6 Patch Level 19

May 2019

  May 31, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 19th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 19 Release date: May 31, 2019 Release type: patch level Security

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Release Notes: OTRS 5s Patch Level 36

May 2019

May 31, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 36th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 36 Release date: May 31, 2019 Release type: patch level Security Issues Advisory 19-09

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Release Notes: OTRS FAQ 6 Patch Level 19

May 2019

May 31, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 19. Please note that from now on we will only officially support OTRS 6 and following versions for regular

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Release Notes: OTRS FAQ 5 Patch Level 22

May 2019

    May 31, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 22. Please note that from now on we will only officially support OTRS 6 and following versions

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Release Notes: OTRS Survey 6 Patch Level 12

May 2019

  May 31, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 12th patch level release of OTRS Survey 6. Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance.

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Release Notes: OTRS Survey 5 Patch Level 13

May 2019

May 31, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 13th patch level release of OTRS Survey 5. Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The

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