Release Notes: OTRS Business Solution™ 5s Patch Level 27

November 2018

  November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the twenty-seventh patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 27 Release date: November 09, 2018 Release

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Release Notes: OTRS 4 Patch Level 33

November 2018

  November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 33th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS FAQ 6 Patch Level 12

November 2018

November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 12. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS FAQ 5 Patch Level 16

November 2018

  November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 16. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: OTRS FAQ 4 Patch Level 10

November 2018

November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 4 Patch Level 10. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS MasterSlave 6 Patch Level 10

November 2018

  November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 6 Patch Level 10. Please note, that from now on we will only officially support OTRS 4, OTRS 5 and

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Release Notes: OTRS Survey 6 Patch Level 8

November 2018

  November 09, 2018  — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 8th patch level release of OTRS Survey 6. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following

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Release Notes: OTRS Survey 5 Patch Level 9

November 2018

November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the nineth patch level release of OTRS Survey 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS Survey 4 Patch Level 6

November 2018

  November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the sixth patch level release of OTRS Survey 4. Please note, that from now on we will only officially support versions OTRS 4 and higher.     Release

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Release Notes: OTRS TimeAccounting 6 Patch Level 8

November 2018

November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 8th patch level release of the module OTRS TimeAccounting 6. Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following versions.

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