Release Notes: OTRS TimeAccounting 6 Patch Level 10

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 10th patch level release of the module OTRS TimeAccounting 6. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.

Read More

Release Notes: OTRS SystemMonitoring 6 Patch Level 6

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of the SystemMonitoring module 6 Patch Level 6. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.  

Read More

Release Notes: OTRS SystemMonitoring 5 Patch Level 6

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 6th patch level release of the SystemMonitoring module 5 for OTRS 5. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and

Read More

Release Notes: OTRS MasterSlave 6 Patch Level 12

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 6 Patch Level 12. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following

Read More

Release Notes: OTRS MasterSlave 5 Patch Level 21

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 21st patch level release of the OTRS MasterSlave module 5. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.

Read More

Release Notes: OTRS Clone DB 6 Patch Level 5

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 5th patch level release of the OTRS Clone DB 6 for OTRS 6. This script clones an OTRS database into an empty target database, even on another database

Read More

Release Notes: OTRS Clone DB 5 Patch Level 8

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 8th patch level release of the OTRS Clone DB 5 for OTRS 5. This script clones an OTRS database into an empty target database, even on another database

Read More

Release Notes: OTRS Appointment Calendar 5 Patch Level 10

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS Appointment Calendar 5 Patch Level 10. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following

Read More

Release Notes: OTRS Business Solution™ 6 Patch Level 15

December 2018

  December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 15th patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 15 Release date: December 14, 2018 Release

Read More

Release Notes: OTRS Business Solution™ 5s Patch Level 28

December 2018

  December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the twenty-eight patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 28 Release date: December 14, 2018 Release

Read More