Release Notes: OTRS Help Desk 3.2.4

April 2013

April 02, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS Help Desk 3.2.4. Release Details Release name: OTRS Help Desk 3.2.4 Release type: Stable, patch level release Release date: April 02, 2013 What’s

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Security Advisory 2013-02 – XSS vulnerability

April 2013

   April 2, 2013 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability: security@otrs.org   PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2014-03-20] uid OTRS Security Team <security@otrs.org> Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B   Security Advisory Details

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Security Advisory 2013-01 – Information disclosure and Data manipulation

April 2013

  April 2, 2013 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Report a Vulnerability: security@otrs.org   PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2014-03-20] uid OTRS Security Team <security@otrs.org> Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22 7C6B   Security Advisory Details

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Release Notes: OTRS FAQ 2.2.2

March 2013

March 19, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the FAQ module 2.2.2.  Release Details Release name: FAQ 2.2.2 Required OTRS release: OTRS Help Desk 3.2.3 or higher Recommended OTRS release: OTRS Help Desk

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Release Notes: OTRS Help Desk 3.2.3

March 2013

March 12, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS Help Desk 3.2.3. Release Details Release name: OTRS Help Desk 3.2.3 Release type: Stable, patch level release Release date: March 12, 2013 What’s

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Release Notes: OTRS ITSM 3.2.2

February 2013

February 19, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS ITSM 3.2.2. Release Details Release name: OTRS ITSM 3.2.2 Required OTRS release: OTRS Help Desk 3.2.2 or higher Recommended OTRS release: OTRS Help

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Release Notes: OTRS Help Desk 3.2.2

February 2013

February 19, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the patch level release of OTRS Help Desk 3.2.2. Release Details Release name: OTRS Help Desk 3.2.2 Release type: Stable, patch level release Release date: February 19, 2013 What’s

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Release Notes: OTRS ITSM 3.2.1

January 2013

January 29, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of OTRS ITSM 3.2.1. Release Details Release name: OTRS ITSM 3.2.1 Required OTRS release: OTRS Help Desk 3.2.1 or higher Recommended OTRS release: OTRS Help Desk

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Release Notes: OTRS FAQ 2.2.1

January 2013

January 29, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the FAQ module 2.2.1. Release Details Release name: FAQ 2.2.1 Required OTRS release: OTRS Help Desk 3.2.1 or higher Recommended OTRS release: OTRS Help Desk

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Release Notes: iPhone Handle 1.2.1

January 2013

   January 29, 2013 –– OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the iPhone Handle 1.2.1.     Release Details Release name: iPhone Handle 1.2.1 Required OTRS release: OTRS Help Desk 3.2.1 or higher Recommended OTRS

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