Release Notes: OTRS Business Solution™
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  July 24, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eleventh patch level release of its OTRS Business Solution™ 6.   …   Bug Fixes Fixed: Disabling CustomerFrontend::Module###CustomerVideoChat results in error (bug#13926).