Release Notes: OTRS::ITSM

October 04, 2019 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS::ITSM module 5s patch level 38. Please note that from now on we will only officially support OTRS