December 19, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the third patch level release of its OTRS Business Solution™ 6.
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Bug Fixes
- Fixed bug#1344 – User setting deployment sync fails if current node has not deploy any user setting before.
- Updated translations, thanks to all translators.
How to Update
- The OTRS Business Solution™ offers you the comfort of a simple one-click update. Every time a new patch level release is available, you will see a notification in the header. To update, just click the link displayed there and follow the instructions on the next page.
Browser Support
- JavaScript is required to use OTRS.
These browsers are not supported:
- Microsoft Internet Explorer before version 11
- Firefox before version 31
- Safari before version 6
Please note that OTRS 6 will not support Internet Explorer 8 and 9.
We recommend using the latest version of your browser because it has the best JavaScript and rendering performance. Dramatical performance varieties between the used browsers can occur with big data or big systems. We are happy to consult you on that matter.