October 17, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 10.
Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.
- Updated translations, thanks to all translators.
- Bug#12569 – Missing explanation users (with visual impairments) in the ‚Preferences‘ page.
- Bug#12433(PR#67) – Dynamic Fields for FAQ don’t work as Link.
- Bug#12935 – SQL Error in Systemlog „Server gone away“ and „you have an error „.
- Bug#12964(PR#73) – FAQ types are not translated, Thanks to Balázs Úr.
- Bug#11478 – Editing and Deleting of articles possible with RO-Permission.
- Bug#12067 – FAQ Explorer shows Internal Server Error if no categories found.
- Bug#12768 – Excel output is missing from the FAQ search.
These browsers are not supported:
- Microsoft Internet Explorer before version 10
- Firefox before version 10
- Safari before version 5
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