October 04, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 22.
Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.
- Updated minimum framework version to OTRS 6.0.22.
- Bug#14776 – FAQ Add and Edit calls old configuration settings.
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- Microsoft Internet Explorer before version 11
- Firefox before version 31
- Safari before version 6
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