Release Notes

Release Notes: OTRS MasterSlave 5 Patch Level 19

OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM.

November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 19th patch level release of the OTRS MasterSlave module 5.

Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following versions.

 

 

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What’s New

  • Updated framework files to OTRS 5.0.31.

 

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Release Name:

Release Notes: OTRS MasterSlave 5 Patch Level 19

Release Details

  • Release name: OTRS MasterSlave 5 Patch Level 19
  • Required OTRS release: OTRS 5s Patch Level 31 or higher
  • Release date: November 09, 2018
  • Release type: patch level

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