December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the seventh patch level release of OTRS Survey 4.
Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.
- Code cleanup.
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OTRS Group, the source code owner, provides world-wide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.