Release Notes

Release Notes: OTRS SystemMonitoring 6 Patch Level 8

OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM.

 

May 31, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of the SystemMonitoring module 6 Patch Level 8.

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.

 

 

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What’s New

  • Added minimum framework version.

 

Browser Support

  • JavaScript is required to use OTRS.

These browsers are not supported:

  • Microsoft Internet Explorer before version 10
  • Firefox before version 10
  • Safari before version 5

We recommend to use the latest version of your browser, because it has the best JavaScript and rendering performance. Dramatical performance varieties between the used browsers can occur with big data or big systems. We are happy to consult you on that matter.

 

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Release Name:

Release Notes: OTRS SystemMonitoring 6 Patch Level 8

Release Details

  • Release name: OTRS SystemMonitoring 6 Patch Level 8
  • Required OTRS release: OTRS 6 Patch Level 17 or higher
  • Release date: May 31, 2019
  • Release type: patch level

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