July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 29th patch level release of the OTRS::ITSM Module 5s.
Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.
These browsers are not supported:
- Microsoft Internet Explorer before version 10
- Firefox before version 10
- Safari before version 5
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If you don’t want to use the benefits of an OTRS-ID, you may proceed with the Public Download
OTRS Group, the source code owner, provides worldwide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.