Release Notes: OTRS Clone DB 5 Patch Level 7

 

December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the seventh patch level release of the OTRS Clone DB 5 for OTRS 5. This script clones an OTRS database into an empty target database, even on another database platform. It will dynamically get the list of tables in the source DB, and copy the dataof each table to the target DB.

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.

 

 

Release Details

  • Release name: OTRS Clone DB 5 Patch Level 7
  • Required OTRS release: OTRS 5 Patch Level 33 or higher
  • Release date: December 14, 2018
  • Release type: patch level

     

    What’s New

    • Tidied.

     

    Browser Support

    • JavaScript is required to use OTRS.

    These browsers are not supported:

    • Microsoft Internet Explorer before version 10
    • Firefox before version 10
    • Safari before version 5

    Please note that OTRS 5 will not support Internet Explorer 8 and 9.

    We recommend to use the latest version of your browser, because it has the best JavaScript and rendering performance. Dramatical performance varieties between the used browsers can occur with big data or big systems. We are happy to consult you on that matter.

     

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