Juli 1, 2016 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 5.
Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.
- Added FileID attribute to the retrieved attachments using Generic Interface PublicFAQGet operation, thanks to Esteban Marin.
- Fixed issue with not correctly quoted search parameters.
These browsers are not supported:
- Microsoft Internet Explorer before version 10
- Firefox before version 10
- Safari before version 5
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