Release Notes

Release Notes: OTRS iPhoneApp 1.1.1

OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM.

December 10, 2013 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of the iPhoneApp 1.1.1.


What’s New

  • iOS 7 compatibility
  • New app icon and splash image
  • Display article number in ArticleZoom
  • Bug fixes and performance improvements


The iPhoneApp has to be downloaded in the Apple iTunes Store:

Professional Services

OTRS Group, the source code owner, provides world-wide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.

Get professional service and support

Community Support

Leverage the various OTRS Community sources to get involved:

Release Name:

Release Notes: OTRS iPhoneApp 1.1.1

Release Details

  • Release name: iPhoneApp 1.1.1
  • Release date: December 10, 2013
  • Release type: Stable