September 21, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 18th patch level release of the OTRS MasterSlave module 5.
Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following versions.
- Updated framework files to OTRS 5.0.30.
- Updated license information.
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OTRS Group, the source code owner, provides worldwide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.