Release Notes

Release Notes: OTRS Survey 5 Patch Level 8

OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM.

 

September 21, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the eight patch level release of OTRS Survey 5.

Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

 

 

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What’s New

  • Updated license information.

 

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Release Name:

Release Notes: OTRS Survey 5 Patch Level 8

Release Details

  • Release name: OTRS Survey 5 Patch Level 8
  • Required OTRS release: OTRS 5s or higher
  • Release date: September 21, 2018
  • Release type: patch level

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