Release Notes

Release Notes: OTRS TimeAccounting 5 Patch Level 7

OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM.

 

July 18, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the fifth patch level release of the module OTRS TimeAccounting 5.

Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following versions.

 

 

...

 

What’s New

  • Removed unnecessary escape character from regex list.
  • Replaced UserFistname, UserLastname in favor of a more flexible UserFullname, thanks to Dian Tong Software.
  • Added workaround for issues with empty values in project and task dropdown fields

Download

Download the latest release with your OTRS-ID – Your personal all-round account

Your benefits:

  • free promotion specials
  • free access to our knowledge database to solve problems
  • stay informed with our OTRS-Newsletter and manage your newsletter subscription
  • contact us more easily and keep track of your requests

If you already have login information to our OTRS-Portal, you also have an OTRS-ID (email-address). Please, log in as usual https://portal.otrs.com/otrs/customer.pl You can find the current releases in the section “Download“ If your password is not accepted, please use the „Forgot password“-link, so we can send you a new password.

If you do not have an OTRS-ID, you can register for free at https://portal.otrs.com/otrs/customer.pl#Signup

If you don’t want to use the benefits of an OTRS-ID, you may proceed with the Public Download

 

Professional Services

OTRS Group, the source code owner, provides world-wide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.

 

Get professional service and support

 

Community Support

Leverage the various OTRS Community sources to get involved:

Release Name:

Release Notes: OTRS TimeAccounting 5 Patch Level 7

Release Details

  • Release name: OTRS TimeAccounting 5 Patch Level 7
  • Required OTRS release: OTRS 5 or higher
  • Release date: July 18, 2017
  • Release type: patch level

    Archive