Release Notes: OTRS::ITSM Module 3.3.13

May 12, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the OTRS::ITSM Module 3.3.13 Sunrise Beach Ko Lipe.

Please note, that from now on we will only officially support versions OTRS 3.3 and OTRS 4.

Release Details

  • Release name: OTRS::ITSM Module 3.3.13
  • Required OTRS release: OTRS 3.3.13 or higher
  • Release date: May 12, 2015
  • Release type: patch level

Bug Fixes

  • Bug# 11166 – CI-Search for CustomerCompany fields takes only first selected customer.
  • Bug# 11239 – ITSM Configuration Management search problem with date fields and pagination.

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