January 28, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release OTRS::ITSM 3.3.4 Sunrise Beach Ko Lipe.
...What’s new
- Updated russian translation. Thanks to Victor Merkushov!
- Updated Brazilian Portuguese translation. Thanks to Murilo Moreira de Oliveira!
- Added traditional chinese translation. Thanks to Michael Shi!
Bug Fixes
- Bug# 10100 – ITSMTicketFirstLevelSolutionRate.pm uses wrong hash keys, values are wrong. Thanks to Moritz Bunkus for the patch!
- Bug# 10089 – Error message “name is used by another condition” issue when editing a condition which was created by template.
- Bug# 10095 – Change Builder can click “Create Change” button causing permissions error.
- Bug# 9879 – Delete buttons displayed for Dynamic Fields Impact and Criticality.
- Bug# 7672 – ConfigItem Owner is not displayed.
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