Release Notes: OTRS::ITSM 3.3.7

May 13, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release OTRS::ITSM 3.3.7 Sunrise Beach Ko Lipe.

Release Details

  • Release name: OTRS::ITSM 3.3.7
  • Required OTRS release: OTRS Help Desk 3.3.7 or higher
  • Recommended OTRS release: OTRS Help Desk 3.3.7 or higher
  • Release date: May 13, 2014
  • Release type: stable

Bug Fixes

  • Bug# 10146 – ConfigItem search for Integer shows all CIs in results.
  • Bug# 10487 – ACL Editor did not include Decision and ITSM field action.

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