April 26, 2019 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability.
Please send information regarding vulnerabilities in OTRS to: security@otrs.org
Security Advisory Details
- ID: OSA-2019-06
- Date: 2019-04-26
- Title: Stored XSS
- Severity: 3.7 low
- Product: OTRS 7.0.x, OTRS 6.0.x, OTRSAppointmentCalendar 5.0.x
- Fixed in: OTRS 7.0.7, OTRS 6.0.18, OTRSAppointmentCalendar 5.0.13
- FULL CVSS v3 VECTOR: CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N/E:P/RL:O/RC:R
- References: CVE-2019-10066
Vulnerability Description
This advisory covers vulnerabilities discovered in the OTRS framework.
Privilege Escalation
An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment in order to cause execution of JavaScript in the context of OTRS.
Affected by this vulnerability are all releases of OTRS 7.0.x up to and including 7.0.6, OTRS 6.0.x up to and including 6.0.17 and OTRSAppointmentCalendar 5.0.x up to and including 5.0.12.
This vulnerability is fixed in the latest versions of OTRS, and it is recommended to upgrade to the latest patch level.
Fixed releases can be found at:
Detailed information about the changes:
- OTRS 6: https://github.com/OTRS/otrs/commit/b99cad21f2dd1c2d52299424a589b0b2f20d7ba8
- OTRSAppointmentCalendar 5: https://github.com/OTRS/OTRSAppointmentCalendar/commit/1e514c9935b4c4ddcd1ed60170d4ee2d03f6adfd
However, to avoid unwanted side effects, we recommend a complete update.
Thanks to Piotr Domirski for discovering and reporting this issue.