Welcome to ((OTRS)) Community Edition — the free service management solution for beginners.
Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
It is our constant effort to provide first-class solutions. Therefore security as well as a smooth operations are our priority. For this reason, we will not release a new Community Edition until further notice, but we will focus on the continuous development of OTRS.
We would like to thank you for using the ((OTRS)) Community Edition. Please do not hesitate to contact us so that we can discuss upgrade options together.