November 09, 2018 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability.
Please send information regarding vulnerabilities in OTRS to: security@otrs.org
Security Advisory Details
- ID: OSA-2018-08
- Date: 2018-10-15
- Title: XSS
- Severity: 3.9. low
- Product: OTRS 6.0.x
- Fixed in: OTRS 6.0.13
- FULL CVSS v3 VECTOR: TBD
- References: CVE-2018-19142
Vulnerability Description
This advisory covers vulnerabilities discovered in the OTRS framework.
Privilege Escalation
An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.
Affected by this vulnerability are all releases of OTRS 6.0.x up to and including 6.0.12.
This vulnerability is fixed in the latest versions of OTRS, and it is recommended to upgrade to the latest patch level.
Fixed releases can be found at:
Detailed information about the changes:
- OTRS 6: TBD
However, to avoid unwanted side effects, we recommend a complete update.
Thanks to Roberto García Hervás for discovering and reporting this issue.