Release Notes

Release Notes: OTRS MasterSlave 6 Patch Level 17

OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions

August 23, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 6 Patch Level 17.

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.

 

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What’s New

  • Updated framework files to OTRS 6.0.21.

Bug Fixes

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Release Name:

Release Notes: OTRS MasterSlave 6 Patch Level 17

Release Details

  • Release name: OTRS MasterSlave 6 Patch Level 17
  • Required OTRS release: OTRS 6 Patch Level 21 or higher
  • Release date: August 23, 2019
  • Release type: patch level

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