January 24, 2017 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fifteenth patch level release of its OTRS Business Solution™ 5s.
- Added field explanation to DynamicFieldDatabase configuration. Thanks to S7 (PR#25).
- Fixed bug#12513 – Error message on invalid groups of chat channels.
- Fixed bug#12481 – URLs in Chat are not converted to clickable links.
- Fixed display of shown teams in resource overview based on permissions.
How to Update
- The OTRS Business Solution™ offers you the comfort of a simple one-click update. Every time a new patch level release is available, you will see a notification in the header. To update, just click the link displayed there and follow the instructions on the next page.
These browsers are not supported:
- Microsoft Internet Explorer before version 8
- Firefox before version 10
- Safari before version 5
Please note that OTRS 5 will not support Internet Explorer 8 and 9.