November 01, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first beta release of the module OTRS FAQ 6.
Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.
- Initial version for OTRS 6.
- Updated translations, thanks to all translators.
- Replaced UserFistname, UserLastname in favor of a more flexible UserFullname, thanks to Dian Tong Software.
These browsers are not supported:
- Microsoft Internet Explorer before version 10
- Firefox before version 10
- Safari before version 5
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OTRS Group, the source code owner, provides world-wide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.