April 26, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 18.
Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following versions.
- Updated framework files to OTRS 6.0.17.
- Updated translations, thanks to all translators.
- Bug#13762 – FAQ History Entry created on install shows first FAQ entry double in FAQ journal.
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- Microsoft Internet Explorer before version 11
- Firefox before version 31
- Safari before version 6
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