February 13, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 6 Patch Level 3.
Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following versions.
- Updated translations, thanks to all translators.
- Updated framework files to OTRS 6.0.5.
- Bug#12951 – Untranslated strings in TicketZoom screen.
- Bug#10415 – RichTextWidth and RichTextHeight settings missing.
- Bug#13257 – Legacy default subject in AgentTicketMasterSlave screen.
- Bug#8957 – MasterTicket field in MasterSlave action can’t be set as mandatory.
- Bug#13306 – internal mail is sent to customer.
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OTRS Group, the source code owner, provides worldwide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.