Release Notes

Release Notes: OTRS Survey 5

OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM.


 October 20, 2015 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release of OTRS Survey 5.

Please note, that from now on we will only officially support OTRS 3.3, OTRS 4 and following versions.





What’s New

  • Updated translations, thanks to all translators
  • Added French language, thanks to the translation team.
  • Added Galician language, thanks to the translation team.
  • Added Hungarian language, thanks to the translation team.
  • Added Vietnamese language, thanks to the translation team.



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Release Name:

Release Notes: OTRS Survey 5

Release Details

  • Release name: OTRS Survey 5
  • Required OTRS release: OTRS 5 or higher
  • Release date: October 20, 2015
  • Release type: stable