Release Notes: OTRS TimeAccounting 5 Patch Level 7


July 18, 2017 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the fifth patch level release of the module OTRS TimeAccounting 5.

Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following versions.



Release Details

  • Release name: OTRS TimeAccounting 5 Patch Level 7
  • Required OTRS release: OTRS 5 or higher
  • Release date: July 18, 2017
  • Release type: patch level


    What’s New

    • Removed unnecessary escape character from regex list.
    • Replaced UserFistname, UserLastname in favor of a more flexible UserFullname, thanks to Dian Tong Software.
    • Added workaround for issues with empty values in project and task dropdown fields


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