Security Advisory 2019-07: Security Update for OTRS Framework
April 26, 2019 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability.
Please send information regarding vulnerabilities in OTRS to: firstname.lastname@example.org
Security Advisory Details
- ID: OSA-2019-07
- Date: 2019-04-26
- Title: Information Disclosure
- Severity: 3.1. low
- Product: OTRS 7.0.x
- Fixed in: OTRS 7.0.7
- FULL CVSS v3 VECTOR: CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N/E:P/RL:O/RC:R
- References: CVE-2019-10065
This advisory covers vulnerabilities discovered in the OTRS framework.
An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles.
Affected by this vulnerability are all releases of OTRS 7.0.x up to and including 7.0.6.
This vulnerability is fixed in the latest versions of OTRS, and it is recommended to upgrade to the latest patch level.
Fixed releases can be found at:
Thanks to Laszlo Gyaraki for discovering and reporting this issue.