Release Notes: OTRS 6 Patch Level 10

July 2018

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the tenth patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 10 Release date: July 31, 2018 Release type: patch level Security

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Release Notes: OTRS 5s Patch Level 29

July 2018

July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 29th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 29 Release date: July 31, 2018 Release type: patch level Security Issues Advisory 18-03

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Release Notes: OTRS 4 Patch Level 31

July 2018

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 31th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS FAQ 6 Patch Level 9

July 2018

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the module OTRS FAQ 6 Patch Level 9. Please note, that from now on we will only officially support versions OTRS 4 and OTRS

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Release Notes: OTRS FAQ 5 Patch Level 14

July 2018

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 14. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: OTRS MasterSlave 5 Patch Level 17

July 2018

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 17th patch level release of the OTRS MasterSlave module 5.   Please note, that from now on we will only officially support OTRS 4, OTRS 5 and

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Release Notes: OTRS TimeAccounting 5 Patch Level 11

July 2018

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 11th patch level release of the module OTRS TimeAccounting 5. Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following

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Release Notes: OTRS Appointment Calendar 5 Patch Level 6

July 2018

July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS Appointment Calendar 5 Patch Level 6. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: OTRS SystemMonitoring 6 Patch Level 3

July 2018

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the first release of the SystemMonitoring module 6 Patch Level 3. Please note, that from now on we will only officially support OTRS 4 and following versions.    

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Release Notes: OTRS Business Solution™ 6 Patch Level 11

July 2018

  July 24, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eleventh patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 11 Release date: July 24, 2018 Release

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