Release and Security Notes

  March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 18th patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 18 Release date: March 08, 2019 Release

  March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 30th patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 30 Release date: March 08, 2019 Release

  March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 17th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 17 Release date: March 08, 2019 Release type: patch level Security

March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 17. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and

March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 6 Patch Level 13. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following

  March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 11th patch level release of OTRS Survey 6. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following

March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 11th patch level release of the module OTRS TimeAccounting 6. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.

March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 12th patch level release of OTRS Survey 5. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following versions.

    March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 21. Please note, that from now on we will only officially support versions OTRS 5 and OTRS

March 8, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 16th patch level release of the module OTRS TimeAccounting 5. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.