Release and Security Notes

  March 13, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the seventh patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 7 Release date: March 13, 2018 Release

  March 13, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the twenty-fourth patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 24 Release date: March 13, 2018 Release

  March 13, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the ninth patch level release of its OTRS Business Solution™ 4.     Release Details Release name: OTRS Business Solution™ 4 Patch Level 9 Release date: March 13, 2018

  March 13, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the sixth patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 6 Release date: March 13, 2018 Release type: patch level New

March 13, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 27th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 27 Release date: March 13, 2018 Release type: patch level Please note, that from

  March 13, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 29th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

  March 13, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS::ITSM Module 6 Patch Level 6. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

  March 13, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 27th patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

  March 13, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 29th patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

  March 13, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the module OTRS FAQ 6 Patch Level 5. Please note, that from now on we will only officially support versions OTRS 4 and OTRS