Security Advisory 2018-02: Security Update for OTRS Framework

June 2018

  June 12, 2018 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2020-11-16] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

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Release Notes: OTRS Business Solution™ 6 Patch Level 10

June 2018

  June 12, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the tenth patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 10 Release date: June 12, 2018 Release

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Release Notes: OTRS Business Solution™ 5s Patch Level 25

June 2018

  June 12, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the twenty-fifth patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 25 Release date: June 12, 2018 Release

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Release Notes: OTRS Business Solution 4 Patch Level 10

June 2018

  June 12, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the tenth patch level release of its OTRS Business Solution™ 4.     Release Details Release name: OTRS Business Solution™ 4 Patch Level 10 Release date: June 12, 2018

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Release Notes: OTRS 6 Patch Level 8

June 2018

  June 12, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eighth patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 8 Release date: June 12, 2018 Release type: patch level Security

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Release Notes: OTRS 5s Patch Level 28

June 2018

June 12, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 28th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 28 Release date: June 12, 2018 Release type: patch level Please note, that from

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Release Notes: OTRS 4 Patch Level 30

June 2018

  June 12, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 30th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

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Release Notes: OTRS::ITSM Module 6 Patch Level 8

June 2018

  June 12, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS::ITSM Module 6 Patch Level 8. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

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Release Notes: OTRS::ITSM Module 4 Patch Level 30

June 2018

  June 12, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 30th patch level release of the OTRS::ITSM Module 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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Release Notes: OTRS::ITSM Module 5s Patch Level 28

June 2018

  June 12, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 28th patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

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