Release and Security Notes

  December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 15th patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 15 Release date: December 14, 2018 Release

  December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the twenty-eight patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 28 Release date: December 14, 2018 Release

  December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 15th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 15 Release date: December 14, 2018 Release type: patch level New

December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 33th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 33 Release date: December 14, 2018 Release type: patch level Please note, that from

  December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS::ITSM Module 6 Patch Level 15. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6

  December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 33th patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and

December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 15. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and

    December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 19. Please note, that from now on we will only officially support versions OTRS 5 and OTRS

December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 4 Patch Level 11. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and

December 14, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 9th patch level release of the module OTRS TimeAccounting 6. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.