Release and Security Notes

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the tenth patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 10 Release date: July 31, 2018 Release type: patch level Security

July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 29th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 29 Release date: July 31, 2018 Release type: patch level Security Issues Advisory 18-03

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 31th patch level release of OTRS 4.   Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following versions.

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the module OTRS FAQ 6 Patch Level 9. Please note, that from now on we will only officially support versions OTRS 4 and OTRS

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 14. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 17th patch level release of the OTRS MasterSlave module 5.   Please note, that from now on we will only officially support OTRS 4, OTRS 5 and

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 11th patch level release of the module OTRS TimeAccounting 5. Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following

July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS Appointment Calendar 5 Patch Level 6. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

  July 31, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the first release of the SystemMonitoring module 6 Patch Level 3. Please note, that from now on we will only officially support OTRS 4 and following versions.    

  July 24, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the eleventh patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 11 Release date: July 24, 2018 Release