Release and Security Notes

  26 April, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 18th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 18 Release date: April 26, 2019 Release type: patch level Security

April 26, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 35th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 35 Release date: April 26, 2019 Release type: patch level Security Issues Advisory 19-05

April 26, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 18. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and

April 26, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 6 Patch Level 14. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following

  April 26, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of the SystemMonitoring module 6 Patch Level 7. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.  

April 26, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 12th patch level release of the module OTRS TimeAccounting 6. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.

April 26, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS Appointment Calendar 5 Patch Level 13. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following

  March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 18th patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 18 Release date: March 08, 2019 Release

  March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 30th patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 30 Release date: March 08, 2019 Release

  March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 17th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 17 Release date: March 08, 2019 Release type: patch level Security