Release Notes: OTRS 6 Patch Level 20

July 2019

  July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 20th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 20 Release date: July 12, 2019 Release type: patch level Security

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Release Notes: OTRS 5s Patch Level 37

July 2019

July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 37th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 37 Release date: July 12, 2019 Release type: patch level Security Issues Advisory 19-10

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Release Notes: OTRS Survey 6 Patch Level 13

July 2019

  July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 13th patch level release of OTRS Survey 6. Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance.

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Release Notes: OTRS Survey 5 Patch Level 14

July 2019

July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 14th patch level release of OTRS Survey 5. Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The

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Release Notes: OTRS TimeAccounting 6 Patch Level 13

July 2019

July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 13th patch level release of the module OTRS TimeAccounting 6. Please note that from now on we will only officially support OTRS 6 and following versions for regular

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Release Notes: OTRS TimeAccounting 5 Patch Level 17

July 2019

July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 17th patch level release of the module OTRS TimeAccounting 5. Please note that from now on we will only officially support OTRS 6 and following versions for regular

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Release Notes: OTRS SystemMonitoring 6 Patch Level 9

July 2019

  July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the release of the SystemMonitoring module 6 Patch Level 9. Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance.

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Release Notes: OTRS SystemMonitoring 5 Patch Level 7

July 2019

  July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 7th patch level release of the SystemMonitoring module 5 for OTRS 5. Please note that from now on we will only officially support OTRS 6 and following versions

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Release Notes: OTRS MasterSlave 6 Patch Level 16

July 2019

July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS MasterSlave module 6 Patch Level 16. Please note that from now on we will only officially support OTRS 6 and following versions for

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Release Notes: OTRS MasterSlave 5 Patch Level 23

July 2019

July 12, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 23th patch level release of the OTRS MasterSlave module 5. Please note that from now on we will only officially support OTRS 6 and following versions for regular

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