Security Advisory 2019-01: Security Update for OTRS Framework

January 2019

  January 18, 2018 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2020-11-16] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

Read More

Release Notes: OTRS 6 Patch Level 16

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 16th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 16 Release date: January 18, 2019 Release type: patch level Security

Read More

Release Notes: OTRS 5s Patch Level 34

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 34th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 34 Release date: January 18, 2019 Release type: patch level Security Issues Advisory 19-01

Read More

Release Notes: OTRS::ITSM Module 6 Patch Level 16

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS::ITSM Module 6 Patch Level 16. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6

Read More

Release Notes: OTRS::ITSM Module 5s Patch Level 34

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 33th patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and

Read More

Release Notes: OTRS FAQ 6 Patch Level 16

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 16. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and

Read More

Release Notes: OTRS FAQ 5 Patch Level 20

January 2019

    January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 20. Please note, that from now on we will only officially support versions OTRS 5 and OTRS

Read More

Release Notes: OTRS Survey 6 Patch Level 10

January 2019

  January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 10th patch level release of OTRS Survey 6. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following

Read More

Release Notes: OTRS Survey 5 Patch Level 11

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 11th patch level release of OTRS Survey 5. Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following versions.

Read More

Release Notes: OTRS TimeAccounting 5 Patch Level 15

January 2019

January 18, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 15th patch level release of the module OTRS TimeAccounting 5. Please note, that from now on we will only officially support OTRS 5, OTRS 6 and following versions.

Read More