March 08, 2019 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 11th patch level release of OTRS Survey 6.
Please note, that from now on we will only officially support versions OTRS 5 and OTRS 6 and following versions.
- Updated framework files to OTRS 6.0.17.
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If you don’t want to use the benefits of an OTRS-ID, you may proceed with the Public Download
OTRS Group, the source code owner, provides world-wide enterprise support, consulting and engineering including process design, implementation, customization, application support, and fully managed service.