Release Notes

Release Notes: OTRS::ITSM 3.3.8

OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM.

June 24, 2014 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the stable release OTRS::ITSM 3.3.8 Sunrise Beach Ko Lipe.


What’s New

  • Added Swedish translation for GeneralCatalog and ITSMConfigurationManagement. Thanks to Peter Krantz!
  • Updated Brazilian Portuguese translation. Thanks to Murilo Moreira de Oliveira!

Bug Fixes

  • Bug# 10558 – Slow CI search for classes with a large MaxCount on a value and sub values.
  • Bug# 10570 – Deleting ITSM Change search templates does not work.


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Release Name:

Release Notes: OTRS::ITSM 3.3.8

Release Details

  • Release name: OTRS::ITSM 3.3.8
  • Required OTRS release: OTRS Help Desk 3.3.8 or higher
  • Release date: June 24, 2014
  • Release type: stable