January 2018

  January 16, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fifth patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 5 Release date: January 16, 2018 Release

  January 16, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fourth patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 4 Release date: January 16, 2018 Release

  January 16, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the fourth patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 4 Release date: January 16, 2018 Release type: patch level New

  January 16, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS::ITSM Module 6 Patch Level 4. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

22nd Annual International IT Service Management Conference & Exhibition Venue: JW Marriott Orlando, Grande Lakes, FL, USA Date: February 18-21, 2018 PINK18 – Adopt, Adapt & Apply! DevOps, Agile, Lean IT, ITIL® & More.   From February 18 to 21, 2018 OTRS is going to be a Silver Sponsor at PINK18, the 22nd Annual International IT