Release Notes

OTRS::ITSM Module 5s Patch Level 39

OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM.

November 15, 2019 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS::ITSM module 5s patch level 39.

Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.

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What´s New

Bug Fixes

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Release Name:

OTRS::ITSM Module 5s Patch Level 39

Release Details

  • Release name: OTRS::ITSM Module 5s Patch Level 39
  • Required OTRS release: OTRS 5s Patch Level 38 or higher
  • Release date: November 15, 2019
  • Release type: patch level

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