January 10, 2020 — OTRS Group, the world’s leading provider of the OTRS service management suite, including the fully managed OTRS solution and the ITIL® V3-compliant IT service management software OTRS::ITSM, today announces the first release of the OTRS::ITSM module 5s patch level 40.
Please note that from now on we will only officially support OTRS 6 and following versions for regular maintenance. The last supported version for security fixes is OTRS 5.
- Release name: OTRS::ITSM Module 5s Patch Level 40
- Required OTRS release: ((OTRS)) Community Edition 5s Patch Level 40 or higher
- Release date: January 10, 2020
- Release type: patch level
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