Release and Security Notes

  October 05, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 13th patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 13 Release date: October 05, 2018 Release

  October 05, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 12th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 12 Release date: October 05, 2018 Release type: patch level Security

  October 05, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS::ITSM Module 6 Patch Level 12. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

  October 05, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 11. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

  October 05, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 7th patch level release of OTRS Survey 6. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and following

  October 05, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 7th patch level release of the module OTRS TimeAccounting 6. Please note, that from now on we will only officially support OTRS 4, OTRS 5 and following

  September 21, 2018 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2020-11-16] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

  September 21, 2018 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2020-11-16] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

  September 21, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the twelfth patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 12 Release date: September 21, 2018 Release

  September 21, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the twenty-sixth patch level release of its OTRS Business Solution™ 5s.   Release Details Release name: OTRS Business Solution™ 5s Patch Level 26 Release date: September 21, 2018 Release