Release and Security Notes

November 30, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 14. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

    November 30, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 18. Please note, that from now on we will only officially support versions OTRS 4 and OTRS

November 30, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 6 Patch Level 13. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

    November 30, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the release of the module OTRS FAQ 5 Patch Level 17. Please note, that from now on we will only officially support versions OTRS 4 and OTRS

  November 16, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the first release of the OTRS::ITSM Module 6 Patch Level 14. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5

  November 16, 2018 — OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the 32th patch level release of the OTRS::ITSM Module 5s. Please note, that from now on we will only officially support versions OTRS 4 and OTRS 5 and

  November 14, 2018 — Please read carefully and check if the version of your OTRS system is affected by this vulnerability. Please send information regarding vulnerabilities in OTRS to: security@otrs.org PGP Key pub 2048R/9C227C6B 2011-03-21 [expires at: 2020-11-16] uid OTRS Security Team <security@otrs.org> GPG Fingerprint E330 4608 DA6E 34B7 1551 C244 7F9E 44E9 9C22

  November 14, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 14th patch level release of OTRS 6.     Release Details Release name: OTRS 6 Patch Level 14 Release date: November 14, 2018 Release type: patch level Security

November 14, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 32th patch level release of OTRS 5s. Release Details Release name: OTRS 5s Patch Level 32 Release date: November 14, 2018 Release type: patch level Security Issues Advisory 18-10

  November 09, 2018 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 14th patch level release of its OTRS Business Solution™ 6.   Release Details Release name: OTRS Business Solution™ 6 Patch Level 14 Release date: November 09, 2018 Release